We take pride in offering worldwide shipping. Kindly note that, on average, we require 3 to 5 working days to fulfill your order before dispatching it. Rest assured, we are committed to expediting your order promptly. Once dispatched, the estimated delivery time varies between 7 to 10 business days, depending on your country or region. Please consider that holidays, natural disasters, or pandemics may impact delivery times.

For pre-ordered or back-ordered items:

If your order includes a pre-ordered or back-ordered item, we will ship any available items immediately and dispatch the pre-ordered or back-ordered items as soon as they become available. If you receive only a portion of your order initially, don't worry; the remaining items will be on their way shortly.

Tracking your order:

Upon dispatch, you will receive a confirmation email and/or text message (if you provided a mobile phone number) with a tracking ID and a link to monitor your package's journey. Visit our Tracking Page to track your package, and please allow 1 to 3 working days for the tracking information to appear.

Wrong address disclaimer:

Buyers are responsible for ensuring the accuracy of the shipping address entered. While we strive to expedite processing and shipping, there is a limited window for address corrections. If you believe you provided an incorrect shipping address, please contact us immediately at topshederek@topshehair.com or through our direct contact channels.

Returns:

When placing an order on Top Trend Store, you assume responsibility for the return shipping costs to Top Trend Store. Refer to our Refund Policy for comprehensive details on the return process.

Lost/Stolen Packages:

Best Trends Online Store cannot be held accountable for lost or stolen packages. If your tracking information indicates delivery, but you haven't received your package, report it to your shipping carrier using the information provided on our Tracking Page. For assistance, reach out to our customer support team at topshederek@topshehair.com.